CREATIVE/ Design THINKING &
PROBLEM SOLVING
Second week in Bangkok, I had opportunity to conduct a future thinking workshop at Bangkok University – School of Entrepreneurship & Management and 2 design thinking workshops: one was with a group of PhD students and some faculty staff from Institute of Knowledge Innovation – Southeast Asia (IKI–SEA) of Bangkok University and one was with a group of staff of Green Net SE, a social enterprise producing organic forest coffee.
I felt glad and thankful that the participants patiently and eagerly went through each step and engaged deeply in the conversation. We came up with some ideas for the challenge that we wanted to solve. Most importantly the experiment of going through the process and sharing with others give me lots of learning: – Adaptability & flexibility: like the value of design thinking, we focus on the people, the customers. As I observed participants through the discussion, given with the pre–planned activities, I had to prepare to change spontaneously to adapt with the momentum and enrich the learning of the participants. I know that there are still many things that I need to learn more to conduct a better one in the future. – Collaboration: is key and take great intention and effort even though people do not always like the people or group that they are with as a case that I had in a workshop. Two of them found it hard to have empathy conversation. As I noticed, they often judge on each other’s questions and answers. One was from Asia and one was from Western. They said maybe because the culture is different. Only when they put aside the judgement, they can listen and appreciate other’s point of view. – Trying to jump too fast into the solution/ conclusion is a barrier of creativity: we often think that we’re smart enough to come up with answer and solutions based on our past experience and knowledge. Many share that spending time and effort for empathy can be considered time consuming if they have it in organization. – Idea selection is important: yet challenging. Through the discussion, there were many ideas come up. Most of the time, they can require lots of resource and big decision making and some said it is the boss who has the power to make it happen. But I guess, select idea that we (people who are having conversation) can do NOW is more important. First few thoughts. Hope to learn more in KL and apply in Kuching.
2 Comments
HT
4/2/2015 03:49:41 am
Wow Genie - go you! This was great experience!
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Genie
4/2/2015 09:39:57 am
Thank you, Heather :)
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